At Sinegy, the security of your funds is our most important responsibility. We have built our platform with a defence-in-depth approach, combining industry-leading technology and rigorous procedures to create a safe and trustworthy trading environment for all our users.
How We Secure Your Assets
Our asset protection strategy is built on industry-best practices and regulatory requirements to ensure your funds are safeguarded at all times.
Independent Trustee Custody for Fiat Funds: To provide the highest level of security and compliance, Sinegy has appointed a licensed third-party trustee to act as the custodian for all client fiat (MYR) funds.
This means your MYR deposits are held in a segregated client trust account, completely separate from our company's own operational funds. This structure ensures that your money is always protected, accounted for, and insulated from our company's balance sheet, providing an unparalleled layer of security and peace of mind.
Cold Storage for Digital Assets: The cornerstone of our digital asset security is cold storage. 75% or more of all customer cryptocurrencies are held in offline, geographically distributed, multi-signature wallets. These wallets are completely disconnected from the internet, making them inaccessible to online attacks.
Trade with Confidence
Our commitment to security is ongoing. We continuously monitor the evolving threat landscape and enhance our systems to stay ahead of new risks. We believe that a secure platform is the only way to trade, and we are dedicated to providing that environment for you.
If you ever have a security-related question, please do not hesitate to contact our support team.
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