How do existing users get to access the new platform?

If you’re an existing user, you must reset your password before logging into the new platform. Follow these steps:

1. Go to the login page of the new platform.
2. Click on "Forgot Password?"
3. Enter your registered email address and submit the request.
4. Check your email for the password reset link (check your spam/junk folder if needed).
5. Click the link and set a new password following the security guidelines.
6. Log in using your new password.

If you don’t receive the reset email or face any issues, please contact our support team for assistance.

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