Getting started
- Security at Sinegy: Our Commitment to Protecting Your Assets
- How do existing users get to access the new platform?
- How to create an account?
- How to buy Crypto?
- How to Sell Crypto?
- Is Cryptocurrency Shariah Compliant in Malaysia
Verification
- Country Lists for Quick Reference
- KYB documents required for Corporate Account
- What is KYC, and why is it required?
- KYC documents required for Individual Account
- Account Verification (Corporate Account)
- Standard turnaround time for an account to be verified
Account Security and Management
- Changing the Default Currency to MYR
- Reset Two-Factor Authentication (2FA)
- Setup 2FA
- Change password
- Reset password
- Report suspicious activity
Trading
- Getting Started with Trading
- What types of trading are available?
- What's a Market Order?
- What is Limit Order?
- What’s a Stop Order?
- Supported Digital Assets
Deposits and Withdrawals
- Travel Rule
- Domestic Ringgit Borrowing
- Fiat (MYR) deposit via FPX
- Fiat (MYR) deposit via Bank Transfer
- Generate crypto wallet address
- Crypto withdrawal