SINEGY | Support Center
- Total activity 152
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 101
Activity overview
Latest activity by SINEGY | Support Center-
SINEGY | Support Center created an article,
How do existing users get to access the new platform?
If you’re an existing user, you must reset your password before logging into the new platform. Follow these steps: Go to the login page of the new platform. Click on "Forgot Password?" Enter your ...
-
SINEGY | Support Center created an article,
How do I make a fiat deposit via FPX?
Here’s how to deposit fiat using FPX into your Sinegy account:1. Log in into your Sinegy account 2. Navigate to Wallet ➡️ Deposits ➡️ Malaysian Ringgit (MYR). 3. Select your deposit method. We ac...
-
SINEGY | Support Center created an article,
How Do I Change the Default Currency to MYR?
By default, the platform displays values in USD. To change it to MYR, follow these steps: 1. Log in to your Sinegy account.2. Navigate to the Settings icon located at the top-right corner of the pa...
-
SINEGY | Support Center created an article,
Swift Code
BANK SWIFT CODE 1 AFFIN BANK BERHAD PHBMMYKLXXX 2 ALLIANCE BANK MALAYSIA BERHAD MFBBMYKLXXX 3 AMBANK (M) BERHAD ARBKMYKLXXX 4 BANK ISLAM MALAYSIA BERHAD BIMBMYKLXXX 5 BANK KERJASAMA ...
-
SINEGY | Support Center created an article,
How to Reset Two-Factor Authentication (2FA)?
In order to reset the two-factor-authentication on your Sinegy account, please follow the steps below: 1. Write the current date and the phrase "For Sinegy 2FA Reset Only" on a piece of paper. 2....
-
SINEGY | Support Center created an article,
How do I increase my funding limit
To increase your funding limit, you’ll need to complete the Tier 3 KYC - Enhanced Customer Due Diligence (ECDD) process. This includes submitting additional documents and undergoing further verific...
-
SINEGY | Support Center created an article,
How do I make a cryptocurrency withdrawal?
Cryptocurrency Withdrawal1.Navigate to Wallet ➡️ Withdrawals. 2. Select the cryptocurrency you wish to transfer.3. Enter your destination address 4. Input the amount you wish to transfer5. Request...
-
SINEGY | Support Center created an article,
How do I make a crypto deposit?
You can deposit cryptocurrency from other exchanges or wallets as follows:1. Log in to your Sinegy account2. Navigate to Wallet ➡️ Deposits ➡️ Select the crypto asset you wish to deposit. 3. Gener...
-
SINEGY | Support Center created an article,
What types of trading are available?
The platform offers spot trading only.
-
SINEGY | Support Center created an article,
I’ve forgotten my password. What should I do?
If you’re unable to log in:1. Visit the Sinegy website and click Forgot Password.2. Enter your registered email address and complete the reCAPTCHA verification.3. Follow the link sent to your email...