SINEGY | Support Center
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Recent activity by SINEGY | Support Center-
How do I make a crypto deposit?
You can deposit cryptocurrency from other exchanges or wallets as follows:1. Log in to your Sinegy account2. Navigate to Wallet ➡️ Deposits ➡️ Select the crypto asset you wish to deposit. 3. Gener...
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A guide to Know Your Customer (KYC) verification
After signing up with Sinegy, you'll need to complete identity verification before you can make a deposit to purchase cryptocurrency. Follow these steps to verify your identity:1. Sign in to your S...
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How do I make a cryptocurrency withdrawal?
Cryptocurrency Withdrawal1.Navigate to Wallet ➡️ Withdrawals. 2. Select the cryptocurrency you wish to transfer.3. Enter your destination address 4. Input the amount you wish to transfer5. Request...
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How do I make a deposit?
Fiat Deposit1. Sign in into your Sinegy account2. Navigate to Wallet ➡️ Deposits ➡️ Malaysian Ringgit (MYR). 3.Select your deposit method Bank Transfer or FPX. 4. Follow the on-screen prompts to...
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How do I withdraw funds to my local bank account?
Local Bank WithdrawalFollow these steps to withdraw fiat funds from your Sinegy account to your local bank account: 1. Navigate to Wallet ➡️ Withdrawals 2. Choose Malaysian Ringgit(MYR) 3. Sele...
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How do I buy Crypto?
Follow these steps to purchase cryptocurrency:1. Get your account verified Before trading, complete your account verification. Navigate to Account ➡️ Account Verification ➡️ Verification to start ...
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How much are the deposit and withdrawal fees?
Fiat Deposit Fees:FPX Deposit Fee (Individual Accounts): 1.5% cap at RM200FPX Deposit Fee (Corporate Accounts): 1.5% cap at RM200TNG eWallet Deposit Fee: 1.5% Withdrawal Fees:Fiat Withdrawals: No...
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How do I Sell Crypto?
To sell cryptocurrency, follow these steps:1. Navigate to Trade from the menu.2. Select the asset you wish to sell 3. Choose Limit Order or Market Order 4. Enter the price and amount you wan...
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How to add my bank account?
After verifying your identity, you can add a bank account to your Sinegy wallet as a beneficiary. This will allow you to process withdrawals from Sinegy to your bank account.Please make sure you on...
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How do I make a withdrawal?
There are 2 withdrawal methods on our platform. Cryptocurrency withdrawal Local Bank Withdrawal: MYR withdrawal into your local bank account Cryptocurrency Withdrawal1.Navigate to Wallet ➡️ Withd...