SINEGY | Support Center
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Recent activity by SINEGY | Support Center-
Trading Fees & Volume Discount
Our trading fees are as follows: Maker Fee : 0%Taker Fee: 0.25% We offer discounts on trading fees based on your 30-day trading volume: Tier Day Trading Volume Discount Tier 0 0 0% Tier...
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How to create an account?
To create an account, click on Sign Up and provide your basic information, such as name, email, and password. After registration, you'll need to verify your identity to comply with KYC (Know Your C...
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Fiat (MYR) deposit via Bank Transfer
Here’s how to deposit fiat (MYR) into your Sinegy account:1. Log in into your Sinegy account2. Navigate to Wallet ➡️ Deposits ➡️ Malaysian Ringgit (MYR). 3. Select your deposit method. We accep...
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Generate crypto wallet address
You can deposit cryptocurrency from other exchanges or wallets as follows:1. Log in to your Sinegy account2. Navigate to Wallet ➡️ Deposits ➡️ Select the crypto asset you wish to deposit. 3. Gener...
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Account Verification (Individual Account)
After signing up with Sinegy, you'll need to complete identity verification before you can make a deposit to purchase cryptocurrency. Follow these steps to verify your identity:1. Sign in to your S...
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Crypto withdrawal
1.Navigate to Wallet ➡️ Withdrawals. 2. Select the cryptocurrency you wish to transfer.3. Enter your destination address 4. Input the amount you wish to transfer5. Request an OTP for verification,...
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Crypto deposit
If you wish to deposit cryptocurrency from another exchange or wallet, follow these steps:1. Login to your Sinegy account2. Navigate to Wallet ➡️ Deposits ➡️ Select the crypto asset you wish to dep...
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Withdraw Fiat (MYR) to local bank account
Follow these steps to withdraw fiat (MYR) funds from your Sinegy account to your local bank account: 1. Navigate to Wallet ➡️ Withdrawals 2. Choose Malaysian Ringgit(MYR) 3. Select your withdra...
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How to buy Crypto?
Follow these steps to purchase cryptocurrency:1. Get your account verified Before trading, complete your account verification. Navigate to Account ➡️ Account Verification ➡️ Verification to start ...
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Deposit and Withdrawal Fees
DepositWithdrawal MYR (Bank Transfer)No FeeNo FeeMYR (FPX)MYR 10N/ABTCNo Fee0.00003 BTCETHNo Fee0.002 ETHXRPNo Fee0.2 XRPSOLNo Fee0.005 SOLADANo Fee1 ADA