Someone controlled my account, What should I do?

 

If you suspect that someone has gained unauthorized access to your account, here are the immediate steps you should take:

1. Change Your Password:

   • Immediately change your password to something secure. Make sure it’s unique and strong (combination of upper and lowercase letters, numbers, and symbols).
   • Activate two-factor authentication (2FA), enable it for added security.

2. Contact Support:

   • Reach out to our customer support and report the unauthorized access.
   • Provide us with your ID and selfie for verification
   • Provide any details you have, such as unusual activity or transactions that occurred while the account was compromised