How to Reset Two-Factor Authentication (2FA)?

In order to reset the two-factor-authentication on your Sinegy account, please follow the steps below:

1. Write the current date and the phrase "For Sinegy 2FA Reset Only" on a piece of paper.

2. Take a clear picture of yourself holding the piece of paper and your identification card as shown in the image below.

3. Send the picture along with your request to this email: [e-mail]

Our team will reset the 2FA for your Sinegy Marketplace account within 1-2 business days.